Articles by Brett Boatright - President and CEO

Brett Boatright - Why is it that some dealerships have special finance departments that consistently thrive while others just can’t seem to get the hang of it? Most likely, it’s because one has a special finance department that is driven by process and the other has a department dependent on people.

Brett Boatright - Talking to strangers on the phone isn’t something that most people are comfortable with, but it’s a very important skill that should be mastered if you’re going to have a successful career in special finance.

Brett Boatright - Over the past couple years, we’ve had a ton of phone calls and e-mails from dealerships across the country asking questions regarding subprime finance sources, and it’s almost always some variation of this question: Which finance companies are buying deep?

Brett Boatright - You know the sales rep who says, "When I’m a manager, I will never be like this jerk I work for." Although, the minute they get promoted, they become the same jerk. Why does this happen? The simple answer is: It's all they know!

What impact will the Cash for Clunkers law have on the SF or BHPH industry?

Have you ever wondered how on any given day a sports team with much less talent can beat a team that is far superior to them on paper? Usually, it’s because the members of that team completely trust each other to do their job, so they play together as a team, not as individuals.

Brett Boatright - Is your dealership really 100-percent committed to being in the special finance business? This is the first question we ask dealers and upper management teams before we agree to consult with a dealership.

Brett Boatright - In the ever-changing economic landscape, many car dealers are looking for a quick, easy way to get back to the business they had just a few short years ago.

Brett Boatright - With today’s troubled economy negatively impacting almost every dealership across the country and the ink on monthly financial statements turning from black to blood-red, why do most owners and upper management teams advertise the same way they did five, 10 and even 25 years ago?