Articles for Telephone Skills - Dealer Controlled Finance

Pick Up the Phone!

Wednesday, June 15, 2011
Best Ride General Manager Gene Daughtry discusses why newer forms of communication like social media sites and texting cannot truly take the place of a phone call.

The Number-One Telephone Skill

Wednesday, May 26, 2010
Gene Daughtry - How many times have you heard one of your sales team answer the phone, “This is Jim … the price is $14,995. It has 87,000 miles … OK, ask for Jim.” Jim's next call should be for a ride home.

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